Question 1

How does this platform help attract new patients?

Accepted Answer

Our platform uses AI-driven SEO, digital advertising, and social media marketing tools to increase your visibility online. With optimized local search capabilities, your practice appears at the top of search results for patients actively looking for specialized dental care. Additionally, AI-generated content and automated social posts help keep your online presence consistent and engaging, drawing in more new patients.

Question 2

Can general dentists use this AI-powered platform?

Accepted Answer

Yes, this AI-powered platform is highly beneficial for general dentists as well. While it's designed with features tailored to specialized practices, it also includes comprehensive tools that meet the needs of general dental practices. The platform supports patient acquisition with local SEO, digital advertising, and social media marketing, helping general dentists attract more patients in their area.

Automated patient communications, such as SMS and email reminders, improve appointment attendance and foster stronger patient relationships, while reputation management tools help build trust and encourage positive reviews. With added features like AI-generated content, automated social media posting, and customizable patient engagement tools, general dentists can streamline operations, enhance patient satisfaction, and boost practice growth. This platform adapts to the needs of any dental practice looking to improve efficiency and expand its patient base.

Question 3

Why should orthodontic practices choose Smilevolve?

Accepted Answer

Smilevolve is tailored for orthodontic practices. Our AI tools streamline patient acquisition, reputation management, and automated engagement, allowing you to focus on patient care. We attract patients actively seeking orthodontic services and keep them engaged with automated follow-ups and reminders. Enhanced SEO and local search capabilities boost your visibility, bringing more patients to your practice. From digital ads to AI-assisted web chat and automated review responses, Smilevolve enhances patient satisfaction and retention, driving growth and success.

Question 4

Can I use this platform to manage patient follow-ups and reminders?

Accepted Answer

Absolutely. Our platform automates patient follow-ups and reminders through SMS and email, keeping patients engaged before, during, and after appointments. This helps reduce no-shows and ensures patients feel supported throughout their treatment journey, improving satisfaction and retention.

Question 5

How does Smilevolve support reputation management?

Accepted Answer

Our platform includes tools for managing online reviews, responding to patient feedback, and encouraging positive reviews to build your reputation. Automated review responses make it easy to engage with patients and show that you value their experience. AI-powered reputation insights help you understand and address patient concerns, ultimately strengthening your online credibility.

Question 6

What reporting features are available?

Accepted Answer

Our platform offers comprehensive reporting tools to track key metrics, such as patient acquisition, engagement rates, ad campaign performance, and revenue growth. With advertising intelligence and in-depth analytics, you can make data-driven decisions to refine your marketing strategies and maximize ROI.

Question 7

Can Smilevolve manage advertising on multiple platforms?

Accepted Answer

Yes, we manage ad campaigns on Google, Facebook, and Instagram. Our advertising intelligence tools monitor performance and optimize strategies for maximum visibility and patient acquisition. Note that the ad budget is managed separately.

Question 8

Can I customize communication with patients?

Accepted Answer

Yes, the platform allows for fully customizable SMS and email communications, enabling you to create messages that resonate with your patients. Automated workflows ensure patients receive timely reminders, follow-ups, and engagement messages that reflect the tone and branding of your practice.

Question 9

What support is available for setting up and using the platform?

Accepted Answer

Our team provides full onboarding and ongoing support to ensure you get the most out of the platform. We offer tutorials, dedicated support channels, and resources to help you leverage every feature, from setting up automated workflows to optimizing your digital ads.

Question 10

What is the best package for attracting new patients?

Accepted Answer

Our Patient Acquisition (Digital Success | Ads) – Level 1 package is designed to attract new patients. It includes powerful digital advertising, SEO, and reputation management tools to boost your practice’s visibility.

Question 11

What features are included in Patient Loyalty & Growth (Level 2)?

Accepted Answer

The Patient Loyalty & Growth – Level 2 package is tailored for practices that want to focus on building strong relationships with existing patients. It includes features for patient engagement, retention strategies, CRM insights, and automated communications, helping to nurture loyalty and support long-term growth.

Question 12

What does the All-In-One level include?

Accepted Answer

The All-In-One: Patient Acquisition, Retention & Growth – Level 3 package combines the capabilities of Levels 1 and 2. It supports every stage of the patient journey, from attracting new patients to retaining existing ones. This package includes advanced features like AI-assisted web chat, call tracking, and multichannel marketing, making it the ideal choice for practices seeking a complete, integrated solution.

Question 13

How can AI-driven marketing help my orthodontic practice attract and retain more patients?

Accepted Answer

AI-driven marketing is transforming the way orthodontic practices attract and retain patients. With our platform’s targeted patient acquisition tools, you can reach more potential patients in your local area through optimized SEO, digital ads, and reputation management specifically designed for orthodontics. Our Patient Loyalty & Growth features enhance patient retention by automating follow-ups, reminders, and personalized engagement, ensuring patients stay engaged and satisfied with their care.

For orthodontic practices, AI marketing allows you to spend less time on administrative tasks and more time on patient care. By optimizing online visibility and patient engagement, your practice can experience steady growth and build lasting relationships with your patient base.

Question 14

How can I fully utilize the Smilevolve AI platform?

Accepted Answer

To fully leverage Smilevolve AI, start by working with one of our account managers to set up your practice’s profile, target audience preferences, and primary goals. Your account manager will guide you through integrating the platform with your existing systems, such as CRM and communication tools. We recommend utilizing the digital ad tools for patient acquisition and setting up automated workflows for follow-ups and patient engagement. Our account managers will provide step-by-step support, ensuring you’re maximizing every feature for patient acquisition, engagement, and growth.

Question 15

How can Smilevolve AI’s account managers help me get the most out of the platform?

Accepted Answer

Our dedicated account managers are here to help you unlock the full potential of Smilevolve AI. They’ll assist with the initial setup, including creating targeted ad campaigns, configuring automated communications, and integrating CRM tools. Additionally, they provide ongoing guidance, helping you adjust campaigns, track performance, and implement new features as needed. With expert support from our account managers, your practice can continually optimize patient acquisition, retention, and engagement strategies to ensure steady growth.

Question 16

Can Smilevolve AI help my practice manage patient communications more effectively?

Accepted Answer

Yes, Smilevolve AI’s patient communication tools streamline and automate messaging, allowing your practice to efficiently engage with patients. Features like automated appointment reminders, SMS and email follow-ups, and AI-assisted web chat make it easy to maintain consistent communication, reduce no-shows, and improve patient satisfaction. By keeping patients informed and engaged, your practice can enhance the overall patient experience and build stronger relationships over time.

Question 17

How does Smilevolve enhance local SEO for dental practices?

Accepted Answer

Smilevolve AI provides powerful local SEO tools for dental and surgical practices. We optimize your online presence to ensure your practice appears prominently in local searches, making it easier for patients to find you. Improved visibility in local search results helps attract more relevant patient leads actively seeking orthodontic, oral surgery, or maxillofacial services.

Question 18

How does Smilevolve AI help build my practice’s online reputation?

Accepted Answer

Smilevolve AI includes reputation management tools that help you monitor patient feedback, encourage positive reviews, and proactively address concerns. With automated review requests after appointments and streamlined management of responses, Smilevolve AI makes it easy to build and maintain a strong online reputation. This boosts patient trust and credibility, attracting more new patients to your practice.

Question 19

What is included in Smilevolve's Managed Service?

Accepted Answer

Smilevolve’s managed service includes everything you need for a hands-free, fully optimized marketing experience. Our team of experts will:
 • Handle all aspects of your campaigns, from SEO to ad management.
 • Manage reputation and review responses to protect your practice’s image.
 • Create content, including blog posts and email campaigns, to engage and retain your patients.
 • Monitor performance through advanced analytics and reporting to ensure success.
This is the ultimate solution for busy practices that want expert marketing without the hassle.

Question 20

How do I decide between the managed and self-managed options?

Accepted Answer

Choose Managed by Smilevolve if:
 • You want a hands-free marketing solution.
 • You prefer experts to handle your campaigns and optimize results.
 • You want to save time and focus on running your practice.

Choose Self-Managed if:
 • You have an in-house marketing team.
 • You’re comfortable managing your own campaigns with support from Smilevolve.
 • You want to save $500 per month on the package price.

Question 21

What support is included with the self-managed option?

Accepted Answer

With the self-managed option, we provide platform training to get you comfortable with the tools, ongoing technical support for troubleshooting, and access to our knowledge base and best practices.

Question 22

Can I switch from self-managed to managed later?

Accepted Answer

Yes, you can switch to our managed service at any time. Simply contact our team, and we’ll take over the management of your campaigns so you can focus on your practice.

Frequently Asked Questions

Have questions? We’ve got answers. Here’s everything you need to know about working with Smilevolve — from marketing to billing, onboarding, and beyond.

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